Frequently Asked Questions

FAQ

Most frequently asked questions and answers

We are a 100% mobile business therefore we do not have a physical location for you to visit. Our services are mobile meaning we come directly to you, wherever you are. 

We service all of Fort Worth including most surrounding areas. Feel free to go into our online booking system and input your address to automatically determine if we service your area. However, if it does not pop up feel free to give us a call at 817-809-4830 and we will try to accommodate. 

We come equipped with our own water and power source to get the job done. However, if we are at your home location, it is sometimes easier and much quieter to use your power source.

Yes, as long as we have easy access to an area to park the vehicle for 3+ hours where there will be no major interruptions we will be able to complete the job successfully. Also, please remember if your apartment complex does not have an ideal location you should consider family/friends house.

Nope – having someone present is not required. We will however need the vehicle to be unlocked and have the vehicle parked in an easily accessible area.

Each detail is unique and can vary greatly in time depending on many variables. However, most details will take around 3 hours. For members, once the vehicle is in maintenance condition it usually takes about 1-2 hours per vehicle. Please keep in mind it may take longer. 

We recommend parking your vehicle in the center of your driveway closest to electricity access. We also recommend you park other vehicles further away to reduce over spray. 

Yes, we do provide incentive to sign up multiple vehicles. Give us a call or text to discuss before booking.

If you are interested in our membership to have your vehicle regularly serviced you can book immediately online or give us a call or text at 817-809-4830 and can assist you in getting set up. 

Yes, you have full control over your membership. Skip, cancel, add, or reschedule with no problem. 

No, However if membership services are canceled before completing 3 services simply pay the difference between the first months payment and the one-time service cost (price varies based off vehicle size). 

We accept card payments on our secure online checkout portal processed by square. We do not accept cash or check payments at the moment. 

Send Us A Message

Get In Touch

Email:

hello@drivefreshmobile.com

Phone:

Call or Text us: (817) 809-4830